Placing the medallion, setting up the memorial, privacy, orders and more.
Clean and dry a smooth spot on the headstone, urn or bench. Peel the red backing, press the medallion on firmly for about a minute, and you are done. It takes about 15 minutes.
It sticks best to smooth, clean stone and polished surfaces. For rough or porous stone, clean it well and press firmly for a full minute.
Every medallion has our Forever Guarantee. If it ever peels, fades or gets damaged, we replace it free. Just contact us.
Both link to the same memorial. Use one on the headstone and keep the other at home, on an urn, or give it to family.
Scan the medallion with your phone camera and follow the steps: their name, dates and a photo. You can add their story, photos and videos any time.
Yes. Answer a few simple questions and we help you write a beautiful life story. You can change every word.
You choose: public, family only or private. You can change it any time.
Yes. Invite family to help manage the memorial, and anyone can ask to add a photo or memory, which you approve first.
No. Any phone camera opens the memorial in the browser. The free app for iPhone and Android is there if you want it to manage the memorial.
Orders ship within 24 hours from our US warehouse and usually arrive in 1 to 2 business days.
No. The memorial is free, with unlimited photos and videos and no subscription.
Yes, for cemeteries, funeral homes, monument companies and stores, starting at 6 medallions. See our partners page.
Yes. Scan the keychain and add it to an existing Turning Hearts memorial, or start a new one.
Photo books open for Christmas orders soon. Start a free memorial now and add their photos so their book is ready to make.
We answer every message, usually within one business day.
